Quality 508: Using Benchmarking & Performance Metrics to Drive Quality

Poor product quality can have a significant impact on a manufacturer’s reputation and bottom line. In almost every case, the underlying cause of quality concerns can be traced back to the procedures that are used during the manufacturing process.

During this webinar, CMTC Quality Practice Lead Eliot Dratch will explain the benefits of developing and using quality metrics and benchmarking data to reveal the weaknesses in a manufacturer’s products and processes and how to use those findings to guide improvement efforts.

This webinar is part of a 2021 monthly webinar series focusing on advanced quality planning topics as they pertain to manufacturers. You are encouraged to join as many of the webinars in this series as you would like.